FAQs

Frequently Asked Questions

Here are answers to common questions. Still need help? Contact us.

Orders & Payment

How do I place an order? Browse, add to cart, checkout securely. We accept major credit cards and PayPal.

Can I cancel or modify my order? Contact us within 2 hours of placing your order.

Shipping & Delivery

How long does shipping take? Processing: 1–3 days. Standard shipping: 7–21 days. Express options at checkout.

Do you ship internationally? Yes, worldwide.

Returns

What’s your return policy? 30 days, original condition. Full policy →

Products

Are products handmade? Many are handcrafted by artisans — noted on each product page.

Can I track my order? Yes — Track here →